(continued from Queue Polling)
Table 16: Queue Terminology
Queue Message |
An individual Queue entry is called a Queue Message. These are inserted, edited, deleted and scrolled from a number of places in Tourplan. |
Queue Destination |
A Queue Message has a destination. A Destination can be either an individual Tourplan user or a Group of Users e.g. Ticketing, Domestic, Accounts etc. |
Queue Members |
Members are individual Tourplan Users that have been associated with a particular Queue Destination. |
Queue Defaults |
Some types of messages can be expected to have fairly standard text descriptions. These can be defined as a Message Default and selected as a means of entering text into new messages |
Click to read more about defining Queue Destinations and Queue Defaults.